Not sure who to contact for your question? Use this quick guide. Feel free to add more questions and contacts as you learn who handles what in our team!

What can you ask your daily supervisor

  • To be added to the signal group chat
  • To be added to the team meetings and ANW seminars
  • To be added to the NP teams
  • To create a LUNA account
  • To be added to the study in Castor
  • How can I access the filer I need for the project I am working on on my computer?

Things you can figure out yourself

1: How to get started with your internship Question: Questions about permissions for the building, how to use the printer, e-learnings, log-in information How: See the e-mail that the secretariat sent to your personal e-mail address before the start of the internship. If you have never received the e-mail, ask your supervisor first, they (or you) may ask the secretariat (13th floor, next to the pantry) if still unclear.

2: Computer and IT Question: My computer isn’t working, new badge, problems with installing Oneview Who to ask: IT Support How: Servicedesk via Intranet or stop by IT in the VUMC main building (-1)

3: Software Question: I need software installed that is not already installed Who to ask: IT Support How: Servicedesk via Intranet

4: Helios Question: Where can I find more information about how the Helios server works? How: More info on this page

5: Declaration Question: Where can I find the declaration form? How: Intranet Amsterdam UMC website.